+ What do I need to bring for the colour run?

Make sure your child brings a white top/old clothing because the colour powder could stain the clothing. The colour powder is non-flammable and non-toxic. It is the safest colour powder currently available on the UK market. Here are the FAQ's from our provider if you have any further questions- https://www.ministryofcolours.co.uk/pages/faq

+ What do I need my child to bring for the splash day?

Make sure you child has a swimming costume/swimming shorts, a towel and goggles and armbands if needed. If your child doesn't want to get into the pool, please let the staff know when dropping your child off.

+ Does your club accept Childcare Vouchers?

We accept the following childcare vouchers (please see below)

Bravo Benefits - Prosports Solutions Busy Bee's - Camp Epic Prosports Solutions Care4 - 35428255 Co-Op Flexible Benefits - 85119400 Computersave - 0025785713 Computershare - Prosports Solutions Edrenred - P21180695 Fidelity - Prosports Solutions GOV Scheme - Prosports Solutions KiddiVouchers - Prosports Solutions Sodexo - 912269

+ How do I book?

If you are a paid space, our upcoming camp is always on our BOOK HERE page. You can book our October Camp here On that page you will have the choice of camp venues and days available. Funded spaces will be avaliable for December Camp through Holiday Activities, an email will be sent to you nearer the time.

+ What age can attend camp?

We can only accept your kids from the year groups 1-6. * We do do not allow kids in reception and so you must declare the correct age when booking.

+ Is lunch included?

Lunch is not provided during at our camps

+ How much does camp cost?

Camp costs £25 each day. However we may have discount codes avaliable leading up to camp so make sure to check our socials!

+ What times does camp run/ when is pick up and drop off

Camp runs from 9am-4pm and we advise to drop your children off at 8:45/9am and pick up at 3:45/4pm.

+ If I am late picking up my child, is there any fee's?

If you are late collecting your child by over 10 minutes, without letting us know prior, then a fee of £1 per minute will be charged. Failure to collect after 30 minutes may result in us contacting social care as per our policy.

+ What is our policy on disciplinary behaviour?

We have a zero tolerance on bullying at camp. We do not accept poor behaviour and it is irrespective of any special needs or discriminations. Any concerns email campepic@prosports-solutions.co.uk

+ Are my kids safe at camp?

We can ensure your kids are in the best care at camp with our coaches who are fully qualified in first aid and DBS checked. We are OFSTED registered and have a Safeguarding Officer to secure the safety of your children.

+ I don't want my child to have photo's at camp, can you ensure that doesn't happen?

Due to having a high volume of children at camp, all children who aren't allowed photos will be asked to wear a sash and be part of our 'photography team' so they don't feel left out. This is so we can make sure they aren't in any photos that we use on our socials or for marketing purposes.

+ Can I observe/visit my kids whilst they are at camp?

The simple answer is no. No parents are permitted at our camp due to safeguarding issue! We don’t want you miss out however,so we post regular updates on our socials throughout the day so you can see photos of your kids!

+ What happens if my child is unwell and cant attend camp?

We advise to tell us 48 hours before camp in order for the refund to be permitted. After the 48 hours bookings are final and non-refundable.

+ How do I cancel my booking?

Please email campepic@prosports-solutions.co.uk to cancel your bookings. You must let us know 48 hours before camp in order to receive a refund. See our full cancellation policy here- https://www.campepic.co.uk/cancellation-policy

+ My child does not like sport, will there be any other activities?

We dont just provide sports at camp. There are lots of arts and crafts, lego play, gymnastics games and talent shows. We can provide a variety of activities for all interests.

+ What do I need to bring?

-A packed lunch, unless you we are providing lunch for you

-A water bottle

-Any medications that you will need to take whilst at Camp Epic

-Sunscreen

-A coat or jacket as we will aim to be outside as much as possible

-Clothes suitable for physical activity

-A signed copy of the Camp Epic permission slip. Or email to campepic@prosports-solutions.co.uk

-Swimming costume, towel and change of clothes if attending Splash Day.

+ Do I need to fill out a permission slip for camp?

Yes you do, Click here to find our permission slip. This will need to be filled out prior to attending camp.